At Amexoz, we take pride in providing our customers with high-quality products and exceptional customer service. To ensure that our customers receive their orders in a timely and efficient manner, we have established the following shipping policies:
Shipping Destinations
We offer worldwide shipping from our warehouse located in the USA. Whether you are located in the United States or abroad, we will ship your order to you.
Processing Time
Once we receive your order, we will process it within 2-3 business days. During this time, we will prepare your order for shipment by verifying your shipping information, selecting your items, and packaging them for shipping.
Shipping Time
After processing your order, we will ship it to your designated address. Shipping times vary depending on your location. If you are located in the United States, your order will typically arrive within 4-7 shipping days. If you are located outside the United States, your order will typically arrive within 12-15 shipping days.
Please note that these shipping times are estimates and not guarantees. We strive to deliver your order as quickly as possible, but shipping delays can occur due to circumstances beyond our control, such as weather conditions or customs delays.
Shipping Fees
We are proud to offer free shipping within the United States. If you are located outside the United States, we charge a flat rate shipping fee of $13.99. This fee helps cover the cost of international shipping and ensures that your order arrives safely and securely.
Returns
We want you to be completely satisfied with your purchase from Amexoz. If for any reason you are not satisfied with your purchase, you may return it within 15 days of receipt for a full refund. Please note that the item must be in its original condition and packaging.
To initiate a return, please contact our customer service team at [email protected]. Our team will provide you with instructions on how to return your item.
Refunds
Once we receive your returned item, we will process your refund within 7-14 days. Please note that we can only refund the cost of the item; we cannot refund any shipping fees that you may have paid.
Contact Us
If you have any questions or concerns about our shipping policies, please do not hesitate to contact our customer service team at [email protected]. We are available to answer your questions and provide you with the assistance that you need. Our business hours are Monday – Saturday.
Conclusion
At Amexoz, we strive to provide our customers with the highest level of service and satisfaction. Our shipping policies are designed to ensure that your order arrives quickly and safely, and our return policy is designed to give you peace of mind when making a purchase. If you have any questions or concerns about our shipping policies, please do not hesitate to contact us. We are always here to help you.